For guaranteed entry to the museum, all visitors must book a time slot by calling + 33 1 44 41 86 50 (service available from 9:30 a.m. until 5:30 p.m.).

A limited number of tickets for same-day visits will also be available at the museum.

Visiting conditions

We are doing everything to ensure that visiting conditions at the museum comply with the recommendations made by health authorities.
We kindly ask all visitors to take note of the following information.

- Due to current circumstances, only card payments will be accepted.
- Please arrive at the museum on time and head to the entrance (6 rue de Fürstenberg). The museum doors will only be open at the beginning of each time slot.
- All visitors over the age of 11 must wear a mask, which should kept on for the entire visit.
- Please do not bring too many bags or accessories to the museum. We will no longer accept suitcases, large bags, motorcycle helmets or pushchairs/prams.
- At the museum entrance, you will be asked to disinfect your hands with the hydroalcoholic gel provided.
- You must respect the social distancing and preventative measures in the museum.

Updates on the situation

For regular updates from the French government, go to
If you have any questions regarding the virus, contact the free national hotline: +33 800 130 000.

We thank you for your understanding.